AGE REQUIREMENT FOR RESERVATION

The primary guest must be at least 21 years of age and present a valid government-issued photo ID at check-in.

PAYMENT & CARD POLICY

A valid payment card is required to guarantee all reservations. Guests must present the payment card used for the reservation along with a matching government-issued photo ID at check-in.

The remaining balance for your reservation will be charged to the payment method on file on the morning of your scheduled arrival date. If you wish to use a different payment method, please contact the resort prior to your arrival.

A 3% card processing fee will be applied to each card transaction processed for your reservation, including deposits, remaining balances, incidental charges, and any additional authorized charges.

THIRD-PARTY RESERVATIONS

Reservations made through a third-party website or travel agency (including affiliates) are subject to that company’s policies and procedures. Any requests for changes, cancellations, or refunds must be made directly through the company with which the reservation was booked. ${business.name} is unable to modify third-party reservations unless authorized by the booking provider.

DEPOSIT & CANCELLATION POLICY

Reservations canceled 8 or more days prior to arrival will incur a $25 cancellation fee, and the remainder of the deposit will be refunded.

Reservations canceled 7 days or less before arrival will forfeit the first night’s room, taxes, and applicable fees.

The remaining balance will be charged to the payment method on file on the morning of your scheduled arrival date. Once processed, all payments are non-refundable in accordance with this cancellation policy.

DATE CHANGES

Changing your arrival or departure date may affect your nightly rate.

Reservations changed 7 days or less before arrival are subject to a $50 change fee, and any applicable deposit will be applied to the new reservation.

Reservations changed 8 or more days before arrival may have the deposit transferred to the new reservation, subject to availability.

Changing your reservation on your scheduled arrival date will be treated as a cancellation, and all applicable cancellation policies will apply.

NO SHOW POLICY

Guests who have not arrived by 6:00 AM on the day following their scheduled check-in date will be considered a No Show. The reservation will be canceled, and all payments received will be forfeited.

ADDITIONAL ROOMS

Rates for additional rooms are subject to current availability and pricing.

EARLY DEPARTURES

Refunds are not available for early departures.

WEATHER POLICY

Refunds or complimentary cancellations are not provided due to weather or travel conditions.

CHECK-IN / CHECK-OUT

Check-in begins at 4:00 PM.

Check-out is by 11:00 AM.

Late check-outs are not available.

TEXT MESSAGING POLICY

By opting in, you agree to receive SMS messages regarding your reservation before, during, and after your stay. You may opt out at any time by replying STOP. Reply HELP for assistance.

CAMPFIRES & FIREWORKS

Guests are responsible for their own grills and portable fire pits. Fires are permitted only in designated areas across the street from the hotel and must be contained in a raised fire pit off the sand. Fireworks are prohibited on resort property.

TRAVELING TO MEARS, MICHIGAN

Guests are responsible for planning their visit. During the off-season, many local businesses operate on reduced hours or may be closed. Please plan accordingly.

OCCUPANCY

Each room has a maximum occupancy limit. Exceeding the maximum occupancy or allowing unregistered guests or visitors may result in additional charges or cancellation of the reservation without refund.

PARKING

One parking space is included per guest room in the main hotel parking lot. Additional vehicles, trailers, and oversized vehicles must be parked in the designated overflow parking area across the street.

SMOKING, PETS & VISITORS

Smoking, vaping, pets, and outside visitors are not permitted on resort property, including balconies. A $150 cleaning and policy violation fee will be charged for violations, and service may be refused without refund. A designated smoking area is available near the front entrance.

PETS & SERVICE ANIMALS

Service animals, as defined by the Americans with Disabilities Act (ADA), are welcome. Pets are not allowed on the

To ensure the comfort of all guests, pets are not permitted anywhere on the property, including guest rooms, common areas, and resort grounds. If an unauthorized pet is brought onto the property, a $150 cleaning and policy violation fee will be charged. Management reserves the right to require the guest to remove the pet immediately or terminate the reservation without refund for repeated or serious violations.

DAMAGED OR MISSING PROPERTY

Guests are responsible for any damage to the room, furnishings, fixtures, linens, or other resort property caused by themselves or members of their party.

${business.name} reserves the right to charge the payment method on file for the cost of repairs, replacement, excessive cleaning, or policy violations. A minimum charge of up to $250 may be assessed for damages or excessive cleaning, with additional charges applied if the cost of repairs or replacement exceeds this amount.

POOL POLICY

The swimming pool is open daily from 9:00 AM to 11:00 PM for registered guests only. There is no lifeguard on duty. Guests use the pool at their own risk. Children under the age of 16 must be supervised by a responsible adult at all times. For the safety and enjoyment of all guests, please: No diving, running, or rough play. No glass containers in the pool area. Follow all posted pool rules and instructions from resort staff. Management reserves the right to close the pool temporarily for maintenance, weather, safety concerns, or other operational needs without prior notice.

TAXES

Room rates are subject to 6% Michigan Sales Tax and 5% County Room Lodging Tax.

CRIBS & ROLLAWAY BEDS

Cribs and rollaway beds are available for $25 per stay, based on availability. Limit one per room.

MINIMUM STAY REQUIREMENTS

Saturday nights and holidays may require a 2- or 3-night minimum stay.

DOCK & WATER SAFETY

There is no lifeguard on duty. Water near the seawall and dock is shallow. No diving. Swim at your own risk.

BOAT DOCK POLICY

Complimentary boat docking is available exclusively for registered guests on a first-come, first-served basis. Dock space cannot be reserved or guaranteed.

Launching or removing boats from the water at Dunes Waterfront Resort is not permitted. Guests are responsible for making separate arrangements to launch and retrieve their boats at a public or private boat launch.

Guests are responsible for properly securing their boats while using the resort docks. Dunes Waterfront Resort is not responsible for any loss, theft, damage, sinking, weather-related incidents, or other damage to boats, trailers, motors, equipment, or personal property while on or around the resort docks. Guests use the docks entirely at their own risk.

Management reserves the right to remove or restrict dock access for safety concerns or violations of resort policies.

RATES

All rates, fees, policies, and availability are subject to change without notice.