POLICIES:

• AGE REQUIREMENT FOR RESERVATION:  Minimum age requirement is 21 years.  
• CREDIT CARD DEPOSITS: You will be required to show the credit you are making your deposit with and proper ID to match at time of check-in.  
• THIRD PARTY POLICIES AND RATES: If you book with a third party, their rates and cancellation maybe differant from the hotels policy. You must go through the third party to request changes or cancellations to your reservation. The hotel will not make changes over the phone for your reservation unless it comes through the third party agency.
• DEPOSIT AND STRICT CANCELLATION POLICY :    Prepay deposit of first night room and tax is non-refundable if cancelled less than 7 days before arrival.  There is a $25 cancellation fee for all other cancellations made with 8 or more days advance notice.  
• DATE CHANGES:  Changing reservation arrival or departure date may affect your nightly rate.
• NO SHOW POLICY: If a guest does not arrive by 6am of the agreed check-in date, they will be considered a NO SHOW. The deposit is non-refundable and will be forfeited. Any remaining nights they have will be cancelled at that time.
• ADDITIONAL ROOMS: Please note rate may change based on inventory.
• EARLY DEPARTURES: We are sorry but we are unable to give a refund for early departures.
• WEATHER: We do not offer refunds or free cancellations due to weather.
• CHECK-IN: After 4:00 p.m.  CHECK-OUT: By 11:00 a.m.
• CAMPFIRES AND FIREWORKS: Guest are responsible for their own grill or fire pit. The only accaptable place to use them is across the street  away from the hotel. All fires must be off the sand in a raised fire pit to be permited. 
• TRAVELING TO MEARS, MI: It is the guest responsibility to do research before coming to Mears, Silver Lake Sand Dunes area. During the off-season, many businesses have reduced hours or are closed altogether. It is the guests responsibility to plan ahead for their vacation and make plans accordingly. We do not offer refunds for early check-outs due to local businesses not being open. All rooms have a maximum occupancy limit. If additional occupants or visitors arrive, additional charges or cancellation of the reservation without refund may occur.
• PARKING: Parking in the hotel main parking lot is provided for one vehicle per room. Extra vehicles, trailers and oversize vehicles will park across the street in overflow parking lot. We have a camera for the overflow parking lot that can be viewed from your room TV.
• SMOKING, PETS, AND OUTSIDE VISITORS: Smoking/Vaping, pets, and visitors are not permitted on the grounds. If found, there will be charged an additional $250 and service will be refused without a refund. There is a designated smoking area near the front entrance.
• Taxes: Rates are subject to a 6% Michigan sales tax and a 5% County room tax.
• Cribs and Roll-a-way Beds available for $10 each/per day; based on availability.
• 2nd Friday in September is Apple & BBQ Festival weekend.  There is a 2-night minimum stay from Friday and Saturday.  
• Saturday nights, weekends, and holidays may require a 2 or 3 night minimum stay. 
• All rates are subject to change without notice.